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Privacy policy

Last updated: 21 August 2026. My Property Pages ("we") is operated by PropVid. This policy covers mypropertypages.com, the dashboard, and the public property and agent pages we host.

What we collect

  • Agents and team members: name, email, password (stored hashed), phone/WhatsApp numbers and profile details you choose to publish, billing records from Razorpay (we never see full card numbers).
  • Property pages: the photos, documents and details you upload.
  • Buyers who enquire: the name, phone, optional email and message they submit, the property they asked about and the campaign tag (utm) on the link they used.
  • Technical: server logs (IP, browser, pages requested) kept for security and debugging.

How we use it

To run the service: publish your pages, deliver enquiries to the agent who owns the page, send the instant reply and follow-ups you have switched on, bill your plan and answer support requests. We do not sell, rent or pool leads, and we do not place third-party advertising trackers on your pages — any Google Analytics, Meta Pixel or custom code on a page is added by the agent who owns it, under their own policies.

Who can see buyer enquiries

Only the agent who owns the page and the team members that agent has added. Team members see the leads assigned to them and unassigned leads.

Security

All pages and the dashboard are served over HTTPS. Passwords are hashed; payment and integration secrets are encrypted at rest. Access to production systems is limited to the operating team.

Retention and deletion

You can delete a property page, a lead or your whole account from the dashboard at any time; deleted content is removed from our live systems immediately and from backups within 30 days. Buyers may ask the agent, or us via the contact page, to delete an enquiry.

Email

We send transactional email (verification, password reset, lead replies you enabled, billing). We do not send marketing email without consent.

Your rights

You may request a copy, correction or deletion of your data at any time via /contact or support@getpropvid.com.

Changes

We will post changes here and update the date above. Continued use after a change means you accept it.